In order to use our online store, the visitor must accept the following terms and conditions. Only if they fully understand and accept them may they proceed and place an order. The user must confirm that they have read and accepted the stated terms of use.

Our company reserves the right to modify, remove, or add to these terms at any time and without any prior notice, as well as to temporarily or permanently suspend part or all of its services, also without notice. The use of our online store is at the sole responsibility of each user, who understands and assumes liability for the use of any part of it. Use of the website is prohibited in the event of non-acceptance of the terms as a whole.

CBD Whosale (Cloud Enea E.E.) does not offer any marijuana products. We do not support or promote the use of any kind of drugs or other substances.

The use of our online store is intended solely for individuals over the age of 18. Otherwise, the user must leave our online store. Due to personal data protection legislation, the company cannot oblige the user to enter their date of birth, as it is not a necessary requirement for placing an order. The user assumes sole responsibility for this.

Every visitor can browse the online store without providing any personal information. A necessary prerequisite for placing an order is the voluntary disclosure of certain personal details by the user. For this reason, the following will be requested: full name/company name, postal address/registered office, telephone number, email address, VAT number (for purchases requiring an invoice), and the credit card number along with its expiration date if credit card payment is selected.

The sole purpose of collecting these details is to provide quality services and to execute orders. Fully respecting the confidentiality of this data and strictly following the principles of personal data protection, the company will not engage in any unauthorized use or disclosure of the personal data it collects, except upon the explicit consent of the user or in cases where it is mandated by relevant legal provisions or a competent public authority.

We highly recommend that you inform yourself extensively regarding the products for sale prior to your purchase. Please refer to the official manufacturers for further information. Any complaints, claims, concerns, or questions regarding the products displayed on this website should be directed to the owners of the official manufacturing companies.

The products are produced, tested, and sold by the official manufacturers/suppliers. The trade name of the products can be found in the product description and on the official packaging. Prices in the online store are subject to change at any time without prior notice.

Payment is made via bank transfer to the following banks: National Bank of Greece (NBG) IBAN: GR5401103970000091001200228, (BIC/SWIFT: ETHNGRAA).

Please include your order reference number in the bank transfer comments/description and send a proof of payment for faster tracking of the payment and dispatch of your order. Any bank fees charged by your bank are borne entirely by you. Products are held on reserve for 6 days. If payment has not been received within this time period, your order will be cancelled.

Transaction Security

The business takes all necessary measures to ensure the security of personal data and the confidentiality of transactions. The online shop cbdwhosale.com utilizes the SSL (Secure Sockets Layer) security protocol for transactions, which currently stands as the most secure platform for online commercial transactions. The SSL protocol encrypts all personal information, including credit card numbers, names, and addresses, so that they cannot be read or altered during transmission over the Internet. The SSL (Secure Sockets Layer) protocol is the global standard for certifying websites to online users and for encrypting data between web users and web servers. All information sent using the SSL protocol is protected by special software that automatically verifies whether the data has been altered during transit.

These charges are borne by the recipient and are added directly to the total amount of the order. Products are dispatched on the same or the next business day from the moment the payment for the order appears in the bank, unless a product is unavailable. In that case, the customer is notified via email or by phone, and we arrange for an immediate refund on the same day.

You have the right to return the products you purchased and request their replacement. Returns are accepted within a 14-day deadline, provided that the products are brand new, have not been unsealed, their packaging and physical condition have not been tampered with, and they are accompanied by the supporting documents (receipt, invoice, etc.).

The above terms apply only in the event of a defective, damaged, or incorrect item. We are not responsible for any accidental or mistaken purchase you may have made, and due to the nature of our products, refunds are not accepted. In the case of a return, the user will bear the corresponding shipping costs.

Every consumer has the right to change their mind about a purchase made at a distance. This right of withdrawal applies to transactions across all EU countries conducted via the Internet, email, fax, telephone, and for off-premises transactions.

Specifically, the consumer has a deadline of 14 calendar days from the date of purchase to withdraw and return the product in its original condition, without stating any reasons.

On its part, the online store is obliged to refund the money paid for the purchase of the product, including the initial shipping costs, within 14 calendar days from the day it was informed of the withdrawal.

Please note that a standardized EU-wide withdrawal form is provided for this procedure. This form must either be available on the online store's website or accompany the product upon its delivery.

1. Under no circumstances shall the business be liable to compensate the user for lost profits or for damages of any kind resulting from the operation and use of this website, which the user accesses on their own initiative. This includes any damage caused to the user arising from delays in receiving, failure to receive, or loss of data during the use of the website.

2. The business bears no responsibility for any links provided through the website.

3. The user is responsible for paying all relevant fees as well as any associated costs incurred by the use of the website.

4. The business reserves the right to immediately terminate website access for any user who violates the applicable terms of use.

Product information and descriptions are provided by their manufacturers and serve informational purposes only; they do not replace medical professionals. Product descriptions are under no circumstances a substitute for medical advice. Our online store does not provide medical advice.

These statements have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose or treat any disease. Consult your doctor before beginning a new dietary supplement program. Our online store is intended for individuals aged 18 and older.

The stated terms of use and the use of this website are governed, like all shops, by Greek Law and the applicable legislative provisions of the European Union. If any of the stated terms is deemed invalid, this will not affect the validity of the remaining terms. For any dispute arising from the use of our online store, either regarding the application or the interpretation of these terms of use, the Greek Courts shall have competent jurisdiction for resolution.